As part of Burlington CSD’s ICHRA coverage, employees have access to benefitbay's dedicated enrollment support team to help navigate plan options and make confident decisions. To ensure timely and personalized support for all, please keep the following in mind.
All employees must log into the benefitbay platform to select a plan. Plans from the previous/current year WILL NOT automatically renew.
Your current ICHRA insurance company will send you a letter about your renewal. The communication will tell you that you don’t have to do anything to renew your plan. Since your plan is part of an ICHRA, you MUST log into the Benefitbay platform to select a plan or you WON’T have coverage effective January 1, 2026.
If you enroll in a plan with a different insurance carrier than you are currently enrolled with you MUST terminate the current plan in the Benefitbay system or you will be billed for two insurance plans.
Employees should log into benefitbay before the enrollment call, review their profile information, and review available plans. It is also helpful if employees bring a list of their doctors, providers, and medications to the call. This helps benefitbay focus the call on meaningful questions and plan decisions.
Each employee should schedule just one enrollment call (benefitbay has had employees schedule multiple meetings as placeholders). The benefitbay team is ready to walk through questions and provide guidance during this session. If additional support or research is required, their team will gladly schedule a follow-up call.
Once a plan has been selected and approved/finalized in the benefitbay system by the employee, no changes can be made.

Important: Please ensure that you check your email for an enrollment message from Benefitbay. Use the unique link in that email to create your account. Use the link below to access the Benefitbay portal after creating your account.
Note: Wise offers counselors on Oct 21, 22, and 24th only.
Flexible Spending Account (FSA)
Dental
Vision
Life and Accidental Death Insurance
Long-Term Disability Insurance
Voluntary Life & AD&D
Accident Insurance
Critical Illness Insurance
Universal Life Events Insurance with Long-Term Care Benefit
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